Our customer portal with everything you need to manage your business with Gantrex
MyGantrex customer portal
Introducing MyGantrex, our new customer platform! A pivotal part of our digitalization strategy, bringing convenience, efficiency, and enhanced collaboration to our valued customers. Accessible anytime, anywhere, it’s your one-stop hub for seamless communication, product information, and support.
With MyGantrex you can review your own dashboard and review and monitor Orders, Quotes and Projects, as well as getting in touch with your Gantrex dedicated contact/s.
Featuring a Configurator to design and get a quote for your crane rail system, and an AI powered Agent Gantrex, saving you time to find the answer to your technical questions, provide installation guidance and putting 50+ years of technical expertise at your fingetips.
Check out in detail the different modules below.
You want access to MyGantrex right away? Click below to request it and we will do the necessary within 24 hours.
Key benefits to you
Your business with Gantrex, from Quote to Installation, in one single place
Accessible online 24/7, whenever you need it, wherever you are
Design your crane rail system via the Configurator and request a quote right away
Self-service functionalities: review and approve Quotes, review and sign Project progress reports, etc.
AI powered Agent Gantrex to inmediately answer your technical questions, offer technical guidance and more
Direct access to your Gantrex contact from one single place
Central repository for all your projects and assets documentation clearly identifying those that need your attention
Customizable notifications: choose the frequency that suits you the most
Exclusive technical content selected and curated only for MyGantrex users
Request access now and explore all the modules MyGantrex offers to make your business with Gantrex easier
Dashboard
Status of your Quotes and Orders at a glance. Easy to navigate, clutter-free design and layout, only the info you need as an overview. You need more detail? We have you covered: detailed view available at the click of a button.
Access all modules, as well as the exclusive content, from your dashboard view.
Exclusively available on MyGantrex, Agent Gantrex is our AI-powered assistant designed to help you work smarter, faster, and more independently.
Whether you’re searching for technical documentation, product specifications, or installation guidance, Agent Gantrex delivers instant, reliable answers anytime and anywhere. It’s like having a Gantrex expert by your side, 24/7.
Review and communicate with Gantrex for any question on the quotes you receive from us. With MyQuotes, you can also approve quotes and attach your purchase order or approve your quote and submit the purchsase order at a later time.
You need clarification on any aspect of your quote from Gantrex? Messaging functionality to keep track of every message sent to your Gantrex contact.
Stay on top of the progress of your installation project. Overview of all your Gantrex projects as well as detailed view per project. Check progress of the different milestones and be up to date as to which tasks have been completed and what is the progress of the remaining ones.
You also get direct access to your Gantrex project team, as well as to the repository with all the documentation related to the project: from contracts to Daily progress reports, Risk and Issues reports, Drawings, Certificates and any documentation related to the project.
Listing all assets that Gantrex has worked on with details of work done, services performed and parts used. You will also have access to Gantrex experts recommendations for each of the assets that we have worked on. Includes ability to request a quote for products and services done in the past on that asset.
MyGantrex puts you in control of any aspect of your business with Gantrex, from order to installation project.
But it doesn’t stop there, we also add exclusive content curated for you including technical bulletins, glossaries, FAQ’s and vodcasts with expert insights on solutions to your issues and needs
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